Serene Boutique Hotel & Spa

16-18 Bat Su, Hoan Kiem, Hanoi, Vietnam·View on map

Fabulous2 787 reviews
8.8
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Check-infrom 14:00
Check-outuntil 12:00
Parking✕ Not available
WiFi✓ Free
Pets✕ Not allowed
BreakfastBuffet, Breakfast to go

Description

Serene Boutique Hotel & Spa is a 4-star hotel in Hanoi’s Old Quarter, 900 m from Hoan Kiem Lake, with an on-site spa. Set on Bat Su street, it combines modern rooms with wood flooring and dark-brown accents. Rooms have air conditioning, a flat-screen TV, minibar, electric kettle and a private bathroom with a shower and toiletries; selected categories add city views, floor-to-ceiling windows or a balcony.

The on-site restaurant serves Asian and Western dishes with views over the Old Quarter, and 24-hour room service is available. A spa and wellness centre, tour desk, luggage storage and business centre add useful services for a city stay. The hotel also offers free WiFi, an airport shuttle and family rooms; parking is unavailable.

Room choices range from compact double and twin rooms to a family room and a balcony suite. The Executive Double Room has a seating area with a sofa and views over the Old Quarter, while the King Suite with Balcony is on a higher floor and includes free wine and daily fresh fruit. Breakfast choices include a buffet and breakfast to go.

Rooms

6 room types · 18–35 m²

The six room types range from the 18.02 m² Superior Double Room to the 35.02 m² King Suite with Balcony. Most categories provide air conditioning, a flat-screen TV, minibar and private bathroom. Bed layouts include double and twin options, as well as a Family Room with a single bed and a large double bed. The Family Room accommodates up to three people.

Window and view arrangements differ between categories. The Superior Double Room has no window, while the Superior Twin Room has a small window with a view and a daily fresh fruit basket. The Deluxe Double Room has a city view and comes with either a window or a private balcony; the Family Room has floor-to-ceiling windows. The Executive Double Room adds a sofa seating area overlooking the Old Quarter, and the higher-floor King Suite has a large balcony and city views.

Superior Double Room — Serene Boutique Hotel & Spa

Superior Double Room

18 m² Max. 3 guests 1 Large bed (King size)
Air conditioningMinibarFree toiletries

At 18.02 m², this double room is among the smaller choices and is the category without a window. It has air conditioning, a minibar and a private bathroom with a shower or bath. Free toiletries, a bathrobe, slippers and a hairdryer are provided, along with a safety deposit box and electric kettle.

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Deluxe Double Room — Serene Boutique Hotel & Spa

Deluxe Double Room

28 m² Max. 3 guests 1 Extra-large double bed (Super-king size)
City viewBathMinibar

This 27.96 m² room pairs an extra-large double bed with a city view. It has either a window or a private balcony, rather than a balcony in every room. The bathroom includes a bath, and the room also has air conditioning, a flat-screen TV, minibar and safety deposit box.

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Family Room — Serene Boutique Hotel & Spa

Family Room

28 m² Max. 5 guests 1 Single bed and 1 Large bed (King size)
City viewBathAir conditioning

The Family Room sleeps up to three people in a single bed and a large double bed. Floor-to-ceiling windows look out over the city, setting it apart from the smaller room categories. At 27.96 m², it also has a bath, air conditioning, a flat-screen TV and a minibar.

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Executive Double Room — Serene Boutique Hotel & Spa

Executive Double Room

22 m² Max. 3 guests 1 Large bed (King size)
ViewSeating areaMinibar

This 22.02 m² double room has floor-to-ceiling windows and a seating area with a sofa overlooking the Old Quarter. The sitting space distinguishes it from the standard double rooms. It also has air conditioning, a flat-screen TV, minibar and private bathroom with a shower and complimentary toiletries.

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Superior Twin Room — Serene Boutique Hotel & Spa

Superior Twin Room

18 m² Max. 3 guests 2 Single bed
ViewAir conditioningFree toiletries

At 18.49 m², this twin room has two single beds and a small window with a view. A daily fresh fruit basket is provided, a detail that distinguishes it from the other compact rooms. The room also has air conditioning, a flat-screen TV, minibar and a private bathroom with a shower.

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King Suite with Balcony — Serene Boutique Hotel & Spa

King Suite with Balcony

35 m² Max. 3 guests 1 Extra-large double bed (Super-king size)
BalconyCity viewBath

At 35.02 m², this is the largest room type and sits on a higher floor. Its large balcony and city view set it apart from the other categories. The suite has a flat-screen TV, safety deposit box, minibar and electric kettle; free wine and fresh fruit are provided daily.

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Facilities

46 facilities
Private bathroom
Air conditioning
Spa & wellness centre
Free WiFi
Family rooms
Airport shuttle
Room service
Non-smoking rooms
Flat-screen TV
Tour desk

Free WiFi is available throughout the hotel, and facilities include a spa and wellness centre with massage treatments such as full-body, couples, hand, head, foot, neck and back massages. Air conditioning, heating, a lift, family rooms and non-smoking rooms are also available. Room service, luggage storage, a 24-hour front desk and an airport shuttle are among the hotel’s practical services.

The tour desk can help with local activities; the facilities include cooking classes, local culture sessions, bike tours and walking tours. Car hire, laundry and cycling are also available. Breakfast choices include a buffet and breakfast to go. There is no parking at the property.

General

  • Cooking class
  • Tour or class about local culture
  • Bike tours
  • Walking tours
  • Cycling
  • Luggage storage
  • Tour desk
  • 24-hour front desk
  • Laundry
  • Shuttle service
  • Air conditioning
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift

Food & drink

  • Minibar

In the room

  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
  • Wardrobe or closet
  • Electric kettle
  • Socket near the bed
  • Clothes rack
  • Desk
  • Alarm clock

Media & technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Internet services

Serene Boutique Hotel & Spa stands on Bat Su street in Hanoi’s Old Quarter, a compact district of narrow lanes and long-established shopfronts. Dong Xuan Market and Hanoi Weekend Night Market are each 400 m away; Ta Hien Street is 450 m away. The surrounding streets are lined with shops and places to eat, while small temples and pagodas sit among the Old Quarter’s busy lanes.

Ha Noi Railway station is 1.4 km from the hotel, and Noi Bai International Airport is 19.5 km away. The hotel offers an airport shuttle and car hire, but there is no on-site parking. The railway station provides connections for arrivals from other parts of Vietnam, while the airport is the city’s main air gateway. If you are driving, plan for parking elsewhere before arriving in the Old Quarter.

O Quan Chuong City Gate is 550 m away, a historic entrance to the Old Quarter. The Imperial Citadel of Thang Long, 750 m from the hotel, is a major historic complex, and the Vietnam Military History Museum is 800 m away. Hoan Kiem Lake is 900 m away, with a lakeside setting for a break between visits. These nearby sites cover the city’s historic gates, imperial past, military history and central lake.

  • Dong Xuan Market
    A large market in the Old Quarter with stalls and local goods.
    400 m
  • Hanoi Weekend Night Market
    A night market route through central Old Quarter streets.
    400 m
  • Ta Hien Street
    A well-known Old Quarter street lined with cafés and food spots.
    450 m
  • O Quan Chuong City Gate
    A historic city gate and surviving entrance to the old quarter.
    550 m
  • Imperial Citadel of Thang Long
    A historic imperial complex recognised for its archaeological heritage.
    750 m
  • Hoan Kiem Lake
    A central lake with shaded paths and landmarks along its banks.
    900 m

Is it for you?

Yes, if…

  • ✓you want to explore Hanoi’s Old Quarter on foot, with Dong Xuan Market 400 m away and Ta Hien Street 450 m away
  • ✓you would make use of an on-site spa and its range of massage treatments
  • ✓you are travelling as a family: the Family Room sleeps up to three people and has city views
  • ✓you want help arranging local activities, with cooking classes, walking tours and a tour desk available
  • ✓you value free WiFi, 24-hour room service and a restaurant serving Asian and Western dishes

Maybe not, if…

  • ✕you need parking at the property, as no on-site parking is available
  • ✕you require a window in every room: the Superior Double Room has no window
  • ✕you expect a broad, changing breakfast buffet; some guests found the selection limited or repetitive
  • ✕you need a large room in every category: the Superior Double Room is 18.02 m² and the Superior Twin Room is 18.49 m²

What guests say

2 787 verified reviews
8.8

Guests frequently praise the Old Quarter setting and the friendly, attentive team, including its help with tours and transport. Clean rooms and good value also receive positive comments. Some reviewers find the breakfast buffet’s selection limited or repetitive, despite its fresh egg stations.

Staff9.6
Location9.6
Value for money9.1
Cleanliness9.0
Comfort9.0
Free WiFi8.9
Facilities8.7

Frequently asked questions

How much does a night at Serene Boutique Hotel & Spa cost?

Rates at Serene Boutique Hotel & Spa vary by season, room type and dates. To see the current amount for your stay, view live prices with our booking partners.

How do I get to Serene Boutique Hotel & Spa?

Serene Boutique Hotel & Spa is on Bat Su street in Hanoi’s Old Quarter. Ha Noi Railway station is 1.4 km away, and Noi Bai International Airport is 19.5 km away. The hotel offers an airport shuttle and car hire, but on-site parking is unavailable. The hotel’s check-in begins at 14:00.

What is near Serene Boutique Hotel & Spa?

Dong Xuan Market and Hanoi Weekend Night Market are each 400 m from Serene Boutique Hotel & Spa. Ta Hien Street is 450 m away, and O Quan Chuong City Gate is 550 m away. The Imperial Citadel of Thang Long is 750 m from the hotel. These nearby Old Quarter sites include markets, a historic street, a city gate and an imperial complex.

What breakfast does Serene Boutique Hotel & Spa offer?

Serene Boutique Hotel & Spa offers buffet breakfast and breakfast to go. Guest comments mention fresh egg stations, although some reviewers found the buffet choices limited or repetitive. These are the breakfast styles available at the hotel.

Does Serene Boutique Hotel & Spa have family rooms?

Yes, Serene Boutique Hotel & Spa has a Family Room with one single bed and one large double bed, accommodating up to three people. The room is 27.96 m² and has floor-to-ceiling windows overlooking the city.

What spa facilities does Serene Boutique Hotel & Spa have?

Serene Boutique Hotel & Spa has a spa and wellness centre, with full-body, couples, hand, head, foot, neck and back massages among its treatments. The facilities also include spa and wellness packages.

Can you dine at Serene Boutique Hotel & Spa?

Serene Boutique Hotel & Spa has an on-site restaurant serving Asian and Western dishes with views over the Old Quarter. The hotel also provides 24-hour room service, and breakfast choices include a buffet and breakfast to go.

Is parking available at Serene Boutique Hotel & Spa?

No, Serene Boutique Hotel & Spa does not have parking at the property. The hotel is on Bat Su street in Hanoi’s Old Quarter and offers an airport shuttle and car hire.

Does Serene Boutique Hotel & Spa offer an airport shuttle?

Yes, Serene Boutique Hotel & Spa offers an airport shuttle. Noi Bai International Airport is 19.5 km away, and car hire is also available among the hotel’s transport facilities.

Serene Boutique Hotel & Spa · Photos (16)
8.8 Fabulous2 787 reviews
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